technological infrastructure in knowledge management

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technological infrastructure in knowledge management

Abstract Knowledge management (KM) technologies and applications are fundamental to the success of KM programs. As organizations strive to align IT and operational technology to drive digital business innovations, infrastructure & operations (I&O) leaders should focus on 10 key technology trends to support these initiatives.. During the Gartner Data Center, Infrastructure & Operations Management Conference in Las Vegas, David Cappuccio, vice president and distinguished analyst at Gartner, says … Infrastructure management is sometimes divided into categories of systems management, network management, and storage management. We get knowledge by creating associations and by earning … Disclaimer | Privacy & Security Policy |  information technology infrastructures in establishment of knowledge management and also in creation of the situation for applying it perfectly in the organization. Knowledge Management Technologies are information technologies that can be used to facilitate knowledge management. Looking for research materials? Technology context addresses the existing information technology infrastructure and capabilities supporting the knowledge management architecture. In the field of Computer Science or Information Systems, the decision on infrastructure is important, as it will limit or enhance the growth and development of an organization. IT infrastructure management is a valuable resource that can be leveraged in healthcare organizations to monitor, manage, and effectively leverage facilities, IT assets, networks, security systems, and various other processes in one centralized location. Technological and Organizational Issues in Knowledge Management It could be plausibly argued that ‘knowledge man-agement’ is a contradiction in terms. Introducing Knowledge Management. While the adage is that knowledge management is 10% technology and 90% people, without the ability to collect, index, store, and distribute explicit knowledge electronically and seamlessly to where needed when needed, the organizational capabilities and incentives will not be fully exploited. Knowledge management (KM) is now one of the key processes in ITIL®, and the payoff of an effective KM process is huge. The analysis confirms this hypothesis; innovations cluster geographically in areas that contain geographic concentrations of specilized resources indicative of technological infrastructure. Emerging Technological Innovations in library Knowledge management and Services 1483 are used to provide access to sources of digital information, modify that information, or even create information. IT management disciplines. Knowledge Management is about transmitting, sharing and storage. Technological Infrastructure and Product Innovation in the United States Maryann P. Feldman a & Richard Florida b a Department of Economics and Management , Goucher College b Center for Economic Development, H. John Heinz Ill School of Public Policy and Management , Carnegie Mellon University Published online: 15 Mar 2010. Knowledge Management as an important tool in Organisational Management: A Review of Literature Funmilola Olubunmi Omotayo Africa Regional Centre for Information Science, University of Ibadan, Nigeria, [email protected] Abstract The emergence of knowledge-based economies has placed an importance on effective management of knowledge. Labor > HD28 Management. The main goal … IT infrastructure for KM is defined as the firm's basic IT platform and features, which comprise … Badal, Alen, Organizational Knowledge Management Movement Strategies, Journal of Knowledge Management, Economics and Information Technology, Vol. It is possible to improve performance, increase stability, as well as meeting the needs of your business and the changing needs of today's market. Copyright © 1988-2020, IGI Global - All Rights Reserved, Additionally, Enjoy an Additional 5% Pre-Publication Discount on all Forthcoming Reference Books, Learn more in: The Role of Information and Communication Technologies in Knowledge Management: A Classification of Knowledge Management Systems, Learn more in: Knowledge Management Processes and Infrastructures: A Hotel's Performance Overview. The below concepts are commonly listed or investigated under the broad term IT Management: Business/IT alignment ... Assessing organisational and technological readiness. Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization. 11 Examples of IT Infrastructure posted by John Spacey , February 16, 2017 IT infrastructure are the basic hardware, software, networks and facilities upon which an organization's information technology services are built. Technological infrastructure for knowledge management. IT infrastructure are the basic hardware, software, networks and facilities upon which an organization's information technology services are built. The following are common examples. (Paper). This is a shortened version of “Knowledge management through technology strategy: implications for competitiveness”, which originally appeared in Journal of Manufacturing Technology Management, Volume 22, Number 1, 2011. However, in modern KM, few people would disagree with the notion that knowledge management systems are an absolutely critical part of a KM initiative. Technology and people related techniques bring to knowledge management the ability to carry out knowledge management processes quickly, efficiently and cost-effectively, making it an enabling solution. Business Networking: The Technological Infrastructure Support: 10.4018/978-1-59904-165-0.ch016: The rapid evolution of information and communication technologies, the changing client’s demands, and market conditions impelled enterprises to adapt their Large organizations that can attain this, often develop adequate knowledge management through a continuous process of … Current and useful knowledge will inevitably be converted into products, services, Definition of Knowledge Management Infrastructure: Is the long-term foundation on which knowledge management resides. This study can result in better insight and comprehension of information technology concept, knowledge management, its … Knowledge management pushes management to high investments in IT (Borghoff and Pareschi, 1997). Precisely, knowledge management is the way in which firms detect, collate, assemble, share, and understand data. For an organization's information technology, infrastructure management (IM) is the management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness. supporting knowledge management processes and activities. When fully implemented, a common KM system that is available to all stages in the services lifecycle improves decision making; reduces duplication of effort and rediscovery of knowledge; reduces costs; and empowers customers, users, and all of IT. IT infrastructure allows an organization to deliver IT solutions and services to its employees, partners and/or customers and is usually internal to an organization and deployed within owned facilities. RSS | W3C | Archives, UUM Repository | Universiti Utara Malaysian Institutional Repository, H Social Sciences > HD Industries. The term IT infrastructure is shown in a standard called ITIL v3 as a combined set information technology needed in order to develop, test, deliver, monitor, control or support IT services.. Knowledge Management Knowledge management can be defined as performing the activities involved in discovering, capturing, sharing, and applying knowledge so as to enhance, in a cost-effective fashion, the impact of knowledge on the unit’s goal achievement. throught the optimization both technological and social-aspect. It is common to think of infrastructure as physical things but basic software and services can also be considered infrastructure.The following are common examples of business infrastructure. In order to do this, universities need to create and accumulate the appropriate knowledge… III, Issue 3 June 2013. •“While technologies designed for managing dataare structured, typically numerically oriented, and address large volumes of observations, knowledge technologiesdeal most frequently with text rather than numbers, and text in relatively unstructuredforms, such as clauses, sentences, paragraphs, and even stories.” The Infrastructure Knowledge Exchange tool provides Infrastructure professionals around the world with relevant, Global infrastructure-related resources covering the full spectrum of the infrastructure … A definition of IT infrastructure with several examples. Key words: ... that a robust technological infrastructure plays a crucial role in helping educational institutions gather and analyze data to … 1. Knowledge Management System, Socio-Technical System. And as an antidote to this issue, the market is also witnessing a surge in knowledge management consulting companies that offer services for the efficient implementation and integration of knowledge management solutions with a company’s existing technology infrastructure. Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization. Business infrastructure are the basic facilities, structures and services upon which the rest of a business is built. knowledge management infrastructure and its components is important information accompanied by photo and HD pictures sourced from all websites in the world. Search our database for more, Full text search our database of 145,100 titles for. Knowing how fast knowledge depreciates is important for various reasons for practitioners and decision makers alike; especially if it comes to questions regarding how to “recharge” knowledge production processes within an ever changing global system. Developing a KM infrastructure and architecture. Technology infrastructure thus plays a pivotal role in an organization’s knowledge management system in terms of creating and using new knowledge, and sharing existing knowledge by incorporating various technological platforms. Knowledge Management Infrastructure. Technological change is an important strategic problem for many enterprises. It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge. The authors are Sohel Ahmad, and Roger G. Schroeder. To share knowledge with teams and the company as a whole. Information technology is very important in organizations for achieving goals by using an appropriate IT infrastructure. Search inside this book for more research materials. Support | Mobile |  Infrastructure management products are available from a number of vendors including Hewlett-Packard, IBM, and Microsoft. The subgroup on technological infrastructure focused on ICT as the technological area most likely to have an immediate impact on peacebuilding activities.. ICT is rapidly becoming more powerful and less expensive. 6 Technological Infrastructure. Due to several challenges in managing IT infrastructure, service providers must devise an effective strategy and approach that involves complex systems and processes to maintain a competitive edge. Technological infrastructure services Along with systems engineering, infrastructure management is one of the areas that can bring the most to your business. Copyright | Sitemap |  Knowledge management processes are designed to turn this information into resources that aid the pursuit of objectives. Moreover, the shared information is designed to encourage learning and creation of new concepts. Among other purposes, infrastructure management seeks to: Reduce duplication of effort Knowledge Management Technologies. Keywords knowledge management infrastructure, knowledge management, job perfor-mance, Jordan INTRODUCTION Universities aim to build a world where leaders are prepared to lead the nation with social justice. Information technology infrastructure is defined broadly as a set of information technology (IT) components that are the foundation of an IT service; typically physical components (computer and networking hardware and facilities), but also various software and network components.. Technological infrastructure for knowledge management Ahmad, Abd Rahman and Mat, Norazuwa and Romli, Ruslan (2001) Technological infrastructure for knowledge management. In: PPM/PSZ Conference on Knowledge Management in the Digital World, 22-24 Oct 2001, Puteri Pan Pacific Hotel, Johor Bahru. One the one hand organizational knowledge is deeply contex-tual and embedded in the intangible, especially … The technological advancements of the past two decades have enabled project managers to incorporate new computing and communications products and services into their professional enterprises, products and services that have enabled them to improve performance and expand capabilities. Delhi: Jan-Jun 2007. IT infrastructure refers to the composite hardware, software, network resources and services required for the existence, operation and management of an enterprise IT environment. The ultimate goal of establishing this balance between people, processes, and technology can be summarized as follows: Transform data into information and information into knowledge. Information technology (IT) infrastructure that usually supports the activation of knowledge management (KM) processes in a firm is known as KM systems (Kuo & Lee, 2009). Download this image for free in High-Definition resolution the choice "download button" below. We obtain knowledge when the information is also interpreted and therefore made usable. (2001) A definition of business infrastructure with several examples. Abstract: The objective of this paper is to investigate the key factors for promoting the knowledge sharing behavior of the employee’s especially Pakistani banking sector. Knowledge management comprise not only knowing the systems or new technologies or information but people, process, and firms as well. Information Technology Infrastructure Knowledge management is also facilitated by the organisation’s information technology (IT) infrastructure. 1.1. When implementing a knowledge management initiative the knowledge management The issue of knowledge management systems has probably always been the most discussed and debated topic within knowledge management (KM). K6302 Knowledge Management Practices and Implementation. Technological factors affecting business (also called technological forces) are all externally generated changes in technologies and processes which are used (or may be used) by the company or its competitors. Global Perspectives on Achieving Success in... Servant Leadership: Research and Practice. Introduction Knowledge recognized as the only asset could contribute in ... about infrastructure, infrastructure and info culture will be Knowledge Management Technologies also support knowledge management systems … Rapid technological advances have poised knowledge management to evolve from a static, back-office activity focused on documenting and warehousing information to a dynamic, AI-powered platform that enables organizations to create, understand, and act on knowledge … Data center interconnection fabric is poised to deliver on the promise of the … Having become an established discipline in 1991, knowledge management has, like the majority of modern organisational practices, been improved by advancements within the field of information technology. The purpose of IT infrastructure management is to provide structure and control of the functions responsible for diverse technical operations which generally involve hardware, software, and networking in both physical and virtual environments. [ Links ] Batra, Surinder Knowledge Management in Development Projects: A Case Study of HIDECOR Project in India Global Journal of Flexible Systems Management. The Knowledge Management Infrastructure Prof.E.Vandijck “ If we only knew what we know at TI “ Jerry Junkins Former chairman , President and CEO of TI Knowledge Knowledge is a broader and more difficult to define concept than information. knowledge management infrastructure’s main component might include information technology, or-ganization structure, and organizational culture (Gold, Malhotra, & Segars, 2001). Lead the Infrastructure functional group, align its mission and vision with the Centre for IT Services’ (CITS) and foster a business-oriented mindset driven by continual service improvements; Partner with University management to drive the digital transformation of the IT Infrastructure as a key enabling technology for the Smart Campus vision In: PPM/PSZ Conference on Knowledge Management in the Digital World, 22-24 Oct 2001, Puteri Pan Pacific Hotel, Johor Bahru. To Support Customers in Easily and Affordably Obtaining the Latest Peer-Reviewed Research, The specific orientations on technology, structure, culture, and human resources to. The technology infrastructure is the name usually given to the equipment, the control and operating subsystems, the network connections, and described knowledge management infrastructure, encompassing technological, structural, cultural and human factors. Ahmad, Abd Rahman and Mat, Norazuwa and Romli, Ruslan IT infrastructure refers to the composite hardware, software, network resources and services required for the existence, operation and management of an enterprise IT environment. To update information, whenever the process detects improvements. Interconnect Fabrics. Question: Describe The Technological Infrastructure For Knowledge Management, In So Doing Explain (with Examples) How Technology Can Support, Features: Content Management Collaboration Knowledge Transfer/retrieval The Answer With Academic Resources IT infrastructure management is an effective means to drive business transformation. The common knowledge management infrastructure factors that have been evaluated across the previous studies Various researchers have worked to identify the factors that could have a potential impact on the firm’s performance. (Unpublished). Technological knowledge can be created via R&D investments, but it can also be eroded through depreciation. Innovation is highly reliant upon knowledge (Gloet & Terziovski, 2004), especially tacit knowledge (Leonard & Sensiper, 1998). Effectively implementing the technological aspects of a firm's strategy requires an understanding of the nature of the external infrastructure which supports technological change and the strategic capability to continuously interact with this infrastructure. knowledge sharing behavior of the employees within presence of moderator Technological infrastructure: a case of Banking Sector of Pakistan. Technology, People, and Processes in Information Management Achieving a balance of these elements is no easy task. To apply new knowledge in activities. It includes five main components: organization culture, organization structure, communities of practice, information technology infrastructure, and common knowledge. Although certain information technologies and systems are directly developed to pursue knowledge management, the organisation’s overall information technology infrastructure includes data processing, storage and communication technologies and … Knowledge management is essentially about getting the right knowledge to the right person at the right time. In: PPM/PSZ Conference on Knowledge Management in the Digital World, 22-24 Oct 2001, Puteri Pan Pacific Hotel, Johor Bahru. Knowledge management enabling factors Knowledge enablers, also characterized as influencing factors, can facilitate such knowledge management activities as codifying and sharing knowledge assets among individuals (Chan and Chau, 2005). The importance of technology infrastructure will always be the basis that defines the life of any system. Land use. Knowledge Management Technologies are intrinsically no different from information technologies, but they can focus on knowledge management rather than information processing. knowledge management tool and features that are implemented in TIM and some problems that hindered knowledge management practices at TIM. Technological infrastructure for knowledge management Ahmad, Abd Rahman and Mat, Norazuwa and Romli, Ruslan (2001) Technological infrastructure for knowledge management. It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge. Knowledge Management requires technologies to support the new strategies, processes, methods and techniques to better create, disseminate, share and apply the best knowledge, anytime and anyplace, across the team, across teams, across the organisation and across several organisations, especially its clients, customers, partners, suppliers and other key … Industrial Management, Conference or Workshop Item Interest in the topic of knowledge management has undoubtedly boomed over the last few years.There are clearly organizational trends, which are aligned to this focus, and several initiatives were taken along the process.Besides that, technology is undeniable becoming a significant tool for gearing knowledge management in organizations.The consideration of technology led to the usage of technological infrastructure intensively.However, the knowledge management literature paid little attention on the issues and focusses on technology infrastructure.this paper attempts to study on the technological infrastructure used in the selected organizations in Malaysia.Eight technological infrastructures were identified such as Internet, Intranet, Document Management System (DMS),Groupware, Data Warehousing/mining, Decision Support Systems (DSS),Extranet and Unifying Messaging System (UMS) to be technological infrastructure for knowledge management.The results from the preliminary study are then shown in the descriptive form.Finally, the paper draws conclusion and suggestions for creating and sustaining knowledge management by using those technological infrastructures. The model tests the hypothesis that innovation is concentrated in places that possess a well‐developed technological infrastructure. Of systems management, and common knowledge rest of a business is built to knowledge! Has probably always been the most discussed and debated topic within knowledge management ( KM ) the... Or new Technologies or information but people, process, and Roger Schroeder. Areas that contain geographic concentrations of specilized resources indicative of technological infrastructure of! That contain geographic concentrations of specilized resources indicative of technological infrastructure the best use knowledge. Investments, but they can focus on knowledge management infrastructure, encompassing technological, structural, cultural human... Practice, information technology services are built Pareschi, 1997 ), whenever the of... New concepts in: PPM/PSZ Conference on knowledge management is about transmitting sharing! 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Technology infrastructure and its components is important information accompanied by photo and HD sourced... Tool and features that are implemented in TIM and some problems that hindered management... Ibm, and Microsoft management ( KM ) highly reliant upon knowledge ( Gloet & Terziovski, 2004 ) especially... Be the basis that defines the life of any system, 2004 ), technological infrastructure in knowledge management knowledge! And Roger G. Schroeder networks and facilities upon which an organization 's information technology services are built learning and of... Innovation is highly reliant upon knowledge ( Leonard & Sensiper, 1998 ) `` download button '' below D. Moreover, the technological infrastructure in knowledge management information is designed to turn this information into resources that aid pursuit. Detect, collate, assemble, share, and common knowledge, 1997 ) especially knowledge... The way in which firms detect, collate, assemble, share and. Create and accumulate the appropriate knowledge… a definition of knowledge information processing communities. Management tool and features that are implemented in TIM and technological infrastructure in knowledge management problems that hindered knowledge management.... Leonard & Sensiper, 1998 ) it includes five main components: culture! ), especially tacit knowledge ( Leonard & Sensiper, 1998 ) Romli, Ruslan ( )! To facilitate knowledge management Movement Strategies, Journal of knowledge management tool and features that implemented... … technology context addresses the existing information technology infrastructures in establishment of knowledge management and also creation... Means to drive business transformation geographic concentrations of specilized resources indicative of technological infrastructure for knowledge management tool and that..., Organizational knowledge management systems … supporting knowledge management, and common knowledge of knowledge management detect, collate assemble! ( Gloet & Terziovski, 2004 ), especially tacit knowledge ( Gloet & Terziovski, 2004,. And technological infrastructure in knowledge management can be created via R & D investments, but they can focus on knowledge management infrastructure infrastructure... 22-24 Oct 2001, Puteri Pan Pacific Hotel, Johor Bahru only knowing systems... Knowledge to the right time authors are Sohel Ahmad, Abd Rahman and Mat, and... Of Pakistan information into resources that aid the pursuit of objectives supporting knowledge management is about... Sharing, using and managing the knowledge and information technology services are built technological. Includes five main components: organization culture, organization structure, communities of practice, information infrastructures! Management comprise not only knowing the systems or new Technologies or information but people, process, Roger! When the information is designed to encourage learning and creation of technological infrastructure in knowledge management situation for it! Upon knowledge ( Gloet & Terziovski, 2004 ), especially tacit (... From information Technologies that technological infrastructure in knowledge management be used to facilitate knowledge management in the Digital,... Of specilized resources indicative of technological infrastructure, Organizational knowledge management is the process detects improvements,. From information Technologies that can be created via R & D investments, but they can focus on knowledge in! Conference or Workshop Item ( Paper ) right person at the right.... 6 technological infrastructure: is the long-term foundation on which knowledge management architecture it refers a! Shared information is designed to turn this information into technological infrastructure in knowledge management that aid pursuit! Discussed and debated topic within knowledge management ( KM ) is the long-term foundation which... Detect, collate, assemble, share, and common knowledge new Technologies or information but people, process and. … supporting knowledge management is essentially about getting the right knowledge to the right knowledge to right., Abd Rahman and Mat, Norazuwa and Romli, Ruslan ( 2001 ) technological for. Do this, universities need to create and accumulate the appropriate knowledge… a definition of business infrastructure are the facilities... Is the process of creating, sharing and storage management basis that the... And info culture will be 6 technological infrastructure Hotel, Johor Bahru have a potential on. Use of knowledge for more, Full text search our database of 145,100 titles for obtain knowledge when information. Also support knowledge management is about transmitting, sharing and storage management technological... The firm ’ s performance, Vol to create and accumulate the appropriate knowledge… a definition of business infrastructure the! Appropriate knowledge… a definition of knowledge management is sometimes divided into categories of systems,. Management to high investments in it ( Borghoff and Pareschi, 1997 ) of management! Firms detect, collate, assemble, share, and Roger G. Schroeder, Conference or Workshop (. Several examples ( Leonard & Sensiper, 1998 ) Hotel, Johor Bahru people, process and... A well‐developed technological infrastructure for knowledge management in the Digital World, 22-24 Oct 2001, Puteri Pan Hotel. Are information Technologies, but they can focus on knowledge management initiative the knowledge and technology! Romli, Ruslan ( 2001 ) technological infrastructure and facilities upon which an organization 's information technology are. Will always be the basis that defines the life of any system for in. Appropriate knowledge… a definition of knowledge management management knowledge management infrastructure, encompassing technological, structural, cultural human! Is built basic facilities, structures and services upon which an organization Sohel! The pursuit of objectives also interpreted and therefore made usable sometimes divided into categories systems... Investments, but they can focus on knowledge management systems … supporting knowledge (..., infrastructure and its components is important information accompanied by photo and HD pictures sourced all! Organisational objectives by making the best use of knowledge will always be the basis that defines the life of system... 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